Why your application to adopt an animal from us might be turned down – and why it’s okay

At the Durban & Coast SPCA, we believe every animal deserves a second chance – a chance at a safe, loving, and permanent home. So, it’s no surprise that many people assume adopting from us is a simple matter of walking in, choosing a pet, and heading home with a new furry friend.

But the truth is, adoption isn’t guaranteed. And being turned away doesn’t mean you’re a bad person – it simply means that, in that moment, the match might not be right.

Here’s why our team may say “not right now” – and why that decision is rooted in love for both animals and adopters.

Reasons why your application may be rejected

1. Your existing pets aren’t compatible

We know you adore your current pets – but compatibility is key when bringing a new animal into your home. If your existing pets are unvaccinated, unsterilised, or have a history of aggression, it could put everyone at risk.

To help avoid issues, we insist on meet and greets for dogs at our premises in Springfield Park to see how the animals interact. It’s all about creating harmony – not tension.

2. Your property isn’t secure or suitable

A loving home is more than affection – it’s a safe, secure space where your pet can live without risk. If your home doesn’t have adequate fencing, shelter, or space (especially for larger breeds of dogs), we may need to put the adoption on hold until the property is ready.

This is not a judgement – just a precaution to ensure your new pet doesn’t end up back in our care due to preventable issues like escape or injury.

3. Financial instability or lack of resources

Pets aren’t just about companionship – they come with real responsibilities. Vet bills, food, tick and flea treatments, training, grooming … it all adds up. If we sense that an adopter may not be in a position to afford proper care or private veterinary treatment, we may suggest waiting until circumstances improve.

It’s not about being elitist – it’s about ensuring animals don’t end up suffering due to a lack of basic care.

4. You’re adopting for the wrong reasons

Sadly, some people adopt animals as gifts, status symbols, or for security. Others underestimate the time and effort involved in pet care. If your motivation raises concerns, we’ll have an honest conversation about those concerns.

5. You don’t meet breed or species requirements

Some animals have very specific needs. For example, a large, active dog breed may not thrive in a small apartment, and certain  nervous dogs or cats need constant company to avoid distress. If your environment or lifestyle doesn’t match a particular animal’s requirements, we’ll guide you toward a better fit.

6. Your lease or complex doesn’t allow pets

This is a big one. If your lease prohibits pets or you can’t provide written permission from your landlord or complex management, we simply can’t proceed. It’s heartbreaking to see animals returned after loving homes are forced to give them up due to housing restrictions.

It’s not rejection – it’s protection

When we say “No”, we’re not punishing or judging you. We’re standing up for animals who can’t speak for themselves – and helping you avoid heartbreak down the road. We’re here to work with you to ensure that, when the time is right, the adoption is a success story – not a short chapter.

What you can do instead

If you’re turned away, don’t give up. Ask us what steps you can take to become adoption-ready. Maybe it’s upgrading your fence, sterilising your current pets, or waiting until your finances are in better shape. In the meantime, you can still make a difference by donating, or volunteering.

At the Durban & Coast SPCA, we don’t just want animals to find homes. We want them to find the right homes. Thank you for understanding – and for opening your heart to the animals who need you most.